A business practitioner finds that an image from Assets in a new email looks different than expected. What should they do?

The best course of action in this scenario involves analyzing how the asset appears in the email versus its intended design. Opening the asset preview and reverting to a previous version allows the practitioner to examine what changes might have led to the unexpected appearance. This step is crucial because it provides the opportunity to identify if a recent alteration to the image may have affected its appearance, ensuring that the version used aligns with the expected standards.

By reviewing previous versions, the business practitioner can restore a layout, format, or other attributes that were appropriate, thereby maintaining consistency in branding and messaging. This methodical approach ensures that the final output maintains the desired aesthetic and visual messaging that the organization intends to communicate to its audience.

Other approaches, such as ignoring the differences, would lead to final outputs that may not align with brand standards or expectations, while redesigning the image from scratch could be time-consuming and unnecessary if a previous version meets requirements. Checking for resizing issues could also be part of troubleshooting, but reverting to a previous version addresses the exact nature of the discrepancy in appearance directly.